All orders are processed within 24 to 48 hours (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Orders Shipped to Europe: Please allow 2 to 3 weeks to arrive with regular standard shipping.
Domestic Shipping Rates and Estimates
For simple flat rate shipping: We offer $15 flat rate shipping across Canada with an expected delivery time of 3-5 days.
We offer international shipping to the following countries: US, UK and across Europe
Shipping charges for your order will be calculated and displayed at checkout.
Shipping Internationally can be expected to take 8 to 20 days and can vary greatly depending on the destination; we will always ship out within 1-3 days of getting your order.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. OCR Unlimited is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, which will include a tracking number you can use to check its status. Please allow 24 to 48 hours for the tracking information to become available.
If you haven’t received your order within six (6) days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don’t hesitate to contact us at j[email protected]